You need enter user name and serial number (you can find out the serial number on CD-ROM bag). Please back to software running picture, and option “Install ShowBiz 3.5” and select your language for the installation. Note: Maybe, because the product you bought is different, you may see the device name- “USB 2863 Device” or “SMI Grabber Device”. You will need to remove the driver and disconnect the Video Grabber from the computer and reconnect is to install the driver again. In the Device Manager click on the “Sound, video and game controllers” correctly you should see the “USB 2861 Device”, If it has a Yellow mark next to it then this means that the driver is not installed correctly. Click on Hardware tab and then Device Manager. Connect the Video Grabber to your computer, Right Click on My Computer and Left Click on properties. Now you need to check that the drivers are installed correctly. Note: If any runner components are found incase repeat the above process until you receive the message “Found new hardware: Your hardware is installed and configured use”.
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